Q&A: How one CSO secured his environment from generative AI risks

In February, travel and expense management company Navan (formerly TripActions) chose to go all-in on generative AI technology for a myriad of business and customer assistance uses.

The Palo Alto, CA company turned to ChatGPT from OpenAI and coding assistance tools from GitHub Copilot to write, test, and fix code; the decision has boosted Navan’s operational efficiency and reduced overhead costs.

GenAI tools have also been used to build a conversational experience for the company’s client virtual assistant, Ava. Ava, a travel and expense chatbot assistant, offers customers answers to questions and a conversational booking experience. It can also offer data to business travelers, such as company travel spend, volume, and granular carbon emissions details.

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Jamf: Generative AI is coming to an Apple IT admin near you

Imagine running fleets of iPhones that alert you when unexpected security-related incidents take place, or when otherwise legitimate service requests arrive from devices at an unexpected time or location. Imagine management and security software that not only identified these kinds of anomalies but gave you useful advice to help remediate the problem.

This, and more, is the kind of protection Jamf hopes to deliver using generative AI tools.

Generative IT for Apple admins

Jamf believes generative AI can be a big benefit to tech support and IT admin, and talked about its efforts at the end of an extensive Jamf Nation User Conference (JNUC) keynote. Akash Kamath, the company’s senior vice president, engineering, explained that just as the Mac made computing personal, genAI makes AI personal.

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Critical updates for Microsoft Office and Visual Studio drive September's Patch Tuesday

Microsoft released 59 updates in its September Patch Tuesday release, with critical patches for Microsoft Office and Visual Studio, and  continued the trend of including non-Microsoft applications in its update cycle. (Notepad++ is a notable addition, with Autodesk returning with a revised bulletin.) We’ve made “Patch Now” recommendations for Microsoft development platforms (Visual Studio) and Microsoft Word.

Unfortunately, updates for Microsoft Exchange Server have also returned, requiring server reboots this time, too.

The team at Readiness has created this infographic outlining the risks associated with each of the September updates.

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