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Artificial intelligence

ComputerWorld Independent 

White House to issue AI rules for federal employees

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After earlier efforts to reign in generative artificial intelligence (genAI) were criticized as too vague and ineffective, the Biden Administration is now expected to announce new, more restrictive rules for use of the technology by federal employees.

The executive order, expected to be unveiled Monday, would also change immigration standards to allow a greater influx of technology workers to help accelerate US development efforts.

On Tuesday night, the White House sent invitations for a “Safe, Secure, and Trustworthy Artificial Intelligence” event Monday hosted by President Joseph R. Biden Jr., according to The Washington Post.

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ComputerWorld Independent 

Q&A: How one CSO secured his environment from generative AI risks

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In February, travel and expense management company Navan (formerly TripActions) chose to go all-in on generative AI technology for a myriad of business and customer assistance uses.

The Palo Alto, CA company turned to ChatGPT from OpenAI and coding assistance tools from GitHub Copilot to write, test, and fix code; the decision has boosted Navan’s operational efficiency and reduced overhead costs.

GenAI tools have also been used to build a conversational experience for the company’s client virtual assistant, Ava. Ava, a travel and expense chatbot assistant, offers customers answers to questions and a conversational booking experience. It can also offer data to business travelers, such as company travel spend, volume, and granular carbon emissions details.

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ComputerWorld Independent 

ServiceNow embeds AI-powered customer-assist features throughout products

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ComputerWorld Independent 

GenAI in productivity apps: What could possibly go wrong?

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We’re in the “iPhone moment” for generative AI, with every company rushing to figure out its strategy for dealing with this disruptive technology.

According to a KPMG survey conducted this June, 97% of US executives at large companies expect their organizations to be impacted highly by generative AI in the next 12 to 18 months, and 93% believe it will provide value to their business. Some 35% of companies have already started to deploy AI tools and solutions, while 83% say that they will increase their generative AI investments by at least 50% in the next six to twelve months.

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ComputerWorld Independent 

Why and how to create corporate genAI policies

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As a large number of companies continue to test and deploy generative artificial intelligence (genAI) tools, many are at risk of AI errors, malicious attacks, and running afoul of regulators — not to mention the potential exposure of sensitive data.

For example, in April, after Samsung’s semiconductor division allowed engineers to use ChatGPT, workers using the platform leaked trade secrets on least three instances, according to published accounts. One employee pasted confidential source code into the chat to check for errors, while another worker shared code with ChatGPT and “requested code optimization.”

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ComputerWorld Independent 

Q&A: TIAA's CIO touts top AI projects, details worker skills needed now

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Artificial intelligence (AI) is already having a significant effect on businesses and organizations across a variety of industries, even as many businesses are still just kicking the tires on the technology.

Those that have fully adopted AI claim a 35% increase in innovation and a 33% increase in sustainability over the past three years, according to research firm IDC. Customer and employee retention has also been reported as improving by 32% after investing in AI.

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ComputerWorld Independent 

Researchers build a scary Mac attack using AI and sound

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A UK research team based at Durham University has identified an exploit that could allow attackers to figure out what you type on your MacBook Pro — based on the sound each keyboard tap makes.

These kinds of attacks aren’t particularly new. The researchers found research dating back to the 1950s into using acoustics to identify what people write. They also note that the first paper detailing use of such an attack surface was written for the US National Security Agency (NSA) in 1972, prompting speculation such attacks may already be in place.

“(The) governmental origin of AS- CAs creates speculation that such an attack may already be possible on modern devices, but remains classified,” the researchers wrote.

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ComputerWorld Independent 

UK intelligence agencies seek to weaken data protection safeguards

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UK intelligence agencies are campaigning for the government to weaken surveillance laws, arguing that the current safeguards limit their ability to train AI models due to the large amount of personal data required.

GCHQ, MI5, and MI6 have been increasingly using AI technologies to analyze data sets, including bulk personal data sets (BPDs), which can often contain sensitive information about people not of interest to the security services.

Currently, a judge has to approve the examination and retention of BPDs, a process that intelligence agencies have described as “disproportionately burdensome” when applied to “publicly available datasets, specifically those containing data in respect of which the subject has little or no reasonable expectation of privacy.”

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